How do I buy?
Browse the store, open a product and tap Order on Discord. In our server open a ticket, choose Buy / Purchase, paste your order message and follow the steps from our team.
Is the stock shown on the website accurate?
Yes. The website, our Discord bot and our staff all use the same live database, so stock and prices update within seconds.
How do I track my order?
Use the Order tracker with the Order ID from your ticket. The public feed only shows an order number, product and status.
Something is wrong with my order — what now?
Open a Replacement & Warranty ticket on Discord and include your Order ID. Replacements are available for delivered orders.
Can I exchange a product?
Yes — choose Exchange when opening a ticket and tell us what you have and what you want instead.
How do I report a staff member?
Choose Staff Report in the ticket menu. Those tickets go privately to management only.
Are my order details public?
No. Order IDs are stored as a one-way hash, and no Discord names or IDs of buyers appear on this website.